Teclab Management Services Limited vacancies

 Teclab Management Services Limited – Our Client a leader in the Health Industry, requires the Services of:

1. Business Development Executive
2. Call Center Supervisor
3. Chief Medical Advisor
4. Call Center Nurse

Business Development Executive Job Vacancy at Teclab Management Services Limited

Job Title: Business Development Executive

Location: Lagos

Job Description
Core purpose of the Job:

• Contribute effectively to Business Development by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

Task Complexity
You are expected to contribute meaningfully towards team target achievement by:

• Understanding the Organizations’ customers’ and market need;
• Developing compelling concept papers and proposals that meet the needs of customers and funding organizations;
• Closing on new business opportunities:
• Seeking input from content experts, marketing department, and operations team on program and proposal development;
• Developing business models and detailed project budgets;
• Ensuring that new projects are appropriately resourced;
• Preparing project information for review, vetting, and final “green-lighting” from Management Team;
• Finalizing working relationships and agreements;
• Building longer term relationships with key customers.
• Maintaining and growing relationships with key areas of the organization including marketing, portfolios, human resources and finance;

Job Specific Competencies (Skills/ Knowledge/ Attributes)

• Must be an optimistic, self-directed and self-confident performer
• Must act with an entrepreneurial spirit
• Must be skilled in project and relationship management
• Must have analytical and detail orientation
• Must have superb writing and verbal communication skills
• Must have knowledge of marketing, financial analysis and budgeting
• Must have high energy, be organizationally agile, and have the ability to transform concepts into action

Academic and Professional

• First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage.
• Minimum of 5 Years’ Experience In a similar role.
• Healthcare background experience would be an added advantage.

Application Closing Date
22nd August, 2016.

How to Apply
Interested and qualified Candidates should send their CV’s to: hr@teclab-ng.com

Call Center Supervisor Job Vacancy at Teclab Management Services Limited

Job Title: Call Center Supervisor

Location: Lagos

Core Purpose of the Job

• Organize and direct the staff of our call Center.
• You will be responsible for assessing their work and give them feedback to maximize performance.

Task Complexity:
You are expected to contribute meaningfully with the following duties:

• Assist in the formulation of targets for individuals and teams
• On board new Call Center employees
• Answer questions from staff and provide guidance and feedback.
• Anticipate escalation and take over calls when needed
• Devise ways to optimize procedures and keep staff motivated
• Measure performance with key metrics such as call abandonment, calls waiting etc.
• Ensure adherence to policies for attendance, established procedures etc.
• Keep management informed on issues and problems
• Provides product/service information by answering questions; offering assistance

Academic and Professional

• First Degree in Business Administration, Humanities or Social Sciences, an MBA will be an added advantage.
• Minimum of 4 Years’ Experience In a similar role.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

• Good Listening Skills
• Good People Skills
• Good influencing and problem solving skills
• Telephone Skills
• Ability to learn fast
• Ability to work under pressure
• Data Entry Skills
• Job Knowledge,

Application Closing Date
22nd August, 2016.

How to Apply
Interested and qualified Candidates should send their CV’s to: hr@teclab-ng.com

Chief Medical Advisor Job Vacancy at Teclab Management Services Limited

Job Title: Chief Medical Advisor

Location: Nationwide

Role Objective

• To lead the overall clinical vision for the organization and provide clinical direction to the Health Management, Network, Product and Credentialing divisions.
• The position provides medical oversight, expertise and leadership to ensure the delivery of quality healthcare services.

Task Complexity:

• You are expected to contribute meaningfully towards team target achievement
• Keep abreast of emerging models in health care delivery; identify and define new and innovative strategies to achieve business goals and objectives.
• Supervise constantly Ambulance Inspection process and maintaining standards for both Health Management and Credentialing.
• Active engagement in business development opportunities to include presenting business and clinical capabilities to employers, legislative officials and other key constituents.
• Provide clinical guidance, support and education to the Clinical and Network Management organizations.
• Maintains a working knowledge of applicable National, State and local laws and regulations, and other regulatory requirements effective the medical and allied health staff.
• Provides leadership in the areas of strategic planning, strategy execution and implementation of care management programs.
• Serves as liaison with all external parties and institutions, including public and governmental entities.
• Amongst other responsibilities.

Job Specific Competencies (Skills/ Knowledge/ Attributes)

• Reliability and honesty
• Excellent time management
• Decision-making
• Analytical skills
• Good management skills
• Good management experience and a very good attitude.

Academic and Professional Qualifications:

• MD/MBBS
• Minimum of 10 Years’ of General Medicine: ER/ICU, Public Health, Anastasia.
• 7 years in a leadership role in Medical Staff organization and management experience.
• Must not be older than 45 years of Age.

Application Closing Date
22nd August, 2016.

How to Apply 
Interested and qualified Candidates should send in their CV’s with Specific locations as headers. Eg Chief Medical Advisor-Lagos to:hr@teclab-ng.com

Call Center Nurse Job Vacancy at Teclab Management Services Limited

Job Title: Call Center Nurse

Location: Lagos

Job Description

• Serve customers by providing health service information; resolving product and service and responding adequately especially in cases of emergency.

Task Complexity
You are expected to contribute meaningfully with the following duties:

• Answering product and service questions; suggesting information about other products and services.
• Engage in Tele- Medicine; advise client on what to do over the phone in case of an Emergency before the medics get to the client.
• In charge of the dispatch of Ambulance.
• Resolving product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

Job Specific Competencies (Skills/ Knowledge/ Attributes):

• Good Listening Skills
• Good People Skills
• Good influencing and problem solving skills
• Telephone Skills
• Ability to learn fast
• Ability to work under pressure
• Data Entry Skills

Requirements

• Academic and Professional: A Nursing Degree, a Masters Degree will be an added Advantage will be an added advantage.
• Minimum of 3 Years’ Experience in a similar role.

Application Closing Date
22nd August, 2016.

How to Apply 
Interested and qualified candidates should send their Application Letters and Curriculum Vitae to: hr@teclab-ng.com